Privacy Policy
- General Information
- Welcome to our Privacy Policy! At Xperience Works, we are committed to protecting your personal data and ensuring that your privacy is respected. This Privacy Policy explains what data we collect, why we collect it, and how we use and protect it.
- Data We Collect
- When you book a tour with us, we may collect the following personal data:
- Name
- Email Address
- Phone Number
- Height (for selecting the correct bike size)
- Gender (for assigning the appropriate bike type)
We collect this information to manage your booking, ensure a safe and comfortable tour experience, and provide you with important updates about your reservation.
- How We Use Your Data
- The personal data we collect is used for the following purposes:
- To process and manage your bookings.
- To ensure you are provided with the correct bike size and type.
- To communicate with you regarding your tour (e.g., confirmations, changes, or cancellations).
- For customer support and safety purposes.
We do not use your data for marketing purposes unless you give us explicit consent.
- Data Sharing
- We may share your data with third-party services to complete transactions or provide necessary services, including:
- Booking platforms for managing your reservation.
- Payment processors to securely process your payments.
- Technical support services when required for customer assistance.
These third parties are obligated to protect your data and use it only for the services they provide on our behalf.
- Data Security
- We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we take these precautions, please note that no online transmission is entirely secure.
- Your Rights
- You have the right to:
- Access, update, or correct your personal data.
- Request the deletion of your personal data, unless it is necessary for legal or administrative purposes.
- Object to the processing of your personal data in certain circumstances.
If you wish to exercise any of these rights, please contact us at info.xperienceworks@gmail.com
.
- Changes to the Privacy Policy
- We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The latest version will always be available on our website.